Frequently Asked Questions
What leasing options are available?
1 year
Are co-living options available?
Yes
Do you have flexible lease lengths?
No
Can roommates sign separate leases?
No
Do you offer individual leases & co-living?
No
Can I request a specific apartment & can an apartment be held?
No
Can an apartment be reserved ahead of time?
Yes
Can I choose a specific apartment before I move in?
No
Is there a security deposit and is any of it refundable?
Yes and Yes
How do I apply for an apartment?
Online or in person
Is there an online application process?
Yes
Where can I submit a rental application?
Online or by mail
What screening criteria do you use for applicants?
Background and Credit Checks
When is rent due and how can it be paid?
1st-4th of the month, can be paid online or in person
Do you offer online rent payment options?
Yes
Are there late fees for rent payments?
Yes, after the 5th of the month
Do you require a security deposit and how is it handled?
Yes, it is handeled during move in
Are utilities inlcuded?
Yes, complete appliance package
What utilities are included in the rent?
Water, Trash and Sewage
Is renter's insurance required?
Yes
Can I purchase renter’s insurance through the property?
Yes
Do you allow subletting or short-term rentals?
No
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
No
Are housing vouchers accepted?
No
Do you accept Section 8 vouchers?
No
Do residents need to carry renter’s insurance?
Yes
Do you charge an application or administrative fee?
Yes,
Is key fob or code access required for amenities?
No
What are the hours of the clubhouse?
No
What are the hours for the fitness center?
24 Hours
Is the fitness center open 24 hours?
Yes
When is the gym open?
24/7
What times is the pool open, and is it seasonal?
No pool
When can residents use the swimming pool?
No pool
Where do deliveries go?
Front Desk
Do you offer outdoor grilling areas for residents?
No
Do you have any community events or resident activities?
Yes, Our SUN Program allows for daily resident events
Are social events hosted regularly?
Yes
Do you have a lending program for things like bikes, sporting equipment, etc?
No
Do you have community garden space?
No
Do you have DIY space, studio space, or podcast facilities?
No
What is the smoking policy?
No smoking
Is smoking allowed in apartments or common areas?
No smoking
Are pets allowed, and what is the pet policy?
Yes
Do you have a dog park or pet washing station?
No
What is the parking situation?
Open Parking, Garage parking available at additional cost, Reserved parking available for additional cost
Is parking assigned or open?
Open
Are garages or covered parking available?
Yes
What schools are in the area?
Schenectady College, Union College .5 miles, Excelsior College 10.3 miles, Siena College 12.4 miles
Which school district is the property located in?
Schenectady School District
Is rideshare service (like Uber/Lyft) commonly available in the area?
Yes
How far is it to the nearest airport or train station?
Albany International Airport, Schenectady County Airport, Million Air Albany
What is the travel time to the closest airport or transit hub?
Albany International Airport 8 miles away,
Are you near any transportation routes? Which ones?
Rt 50 & Market 32 Plaza, Rt 50 & James St, Veterans Park Station - State St & Nott Terr, Downtown/Train Station - State St & Broadway
Is public transit accessible nearby?
Yes
How walkable/bikeable is the community?
Walk Score 77/100 Bike Score 51/100
What is the walk score or bike score?
Walk Score 77/100 Bike Score 51/100
Are there sidewalks, trails, or bike paths in the area?
Yes
Are there grocery stores or shopping centers nearby?
Sheridan Plaza, Woodlawn Plaza, Marshalls,
What are the closest options for groceries and dining?
Market 32, ALDI, Whole Foods Market, Great Wall Restaurant, Sushi Tei, Delmonico's Italian Steakhouse, Ferrari's Ristorante
Are the apartments furnished?
No
Do you offer furnished or partially furnished apartments?
No
When were these apartments built? Have there been any renovations?
Schaffer Heights was built in 1995,
Are elevators available for resident use?
Yes
Do the apartments have walk-in or walk through closet options?
Decently sized closets
Is there a linen closet in the apartment?
Yes
Do the apartments have air conditioning?
Yes, A/C unit hookups with individual themostat in each apartment
What type of climate control is included?
Central air conditioning system with individually controlled thermostats
What type of flooring do the apartments have?
Carpet and tile flooring
Are the floors carpeted, vinyl, or hardwood?
Carpet and tile flooring
Is there a bathtub or just a shower?
Tub/ shower combination
What type of bathroom fixtures are included?
Vanity with Mirror, Lighting and storage, Tub/ shower combo
Are washers and dryers available? Are they in the apartment? What kind?
Stackable Washer/ Dryer hookups are available
Do apartments include in-home laundry or access to shared laundry?
In-home laundry options available, as well as laundry room on each floor
Are the washers and dryers full-size, frontload, or stackable?
Stackable hookups washer and dryer
Is there a separate laundry room or is it a laundry closet?
Laundry room on every floor, stackable washer and dryer hookups are available in each unit
What kind of appliances and features does the kitchen have?
Fully-appliaced kitchen, fridge, stove, range, dishwasher
Is there a disposal installed in the sink?
Yes
Do apartments have dishwashers?
Yes
Do apartments have dishwashers?
Yes
Is a dishwasher included in each apartment?
Yes
Do kitchens include full-sized appliances?
Yes
Does the apartment come with a microwave?
Yes
Does the kitchen have a chef's island?
No
Does the kitchen include a dedicated pantry?
Yes